James has over 25 years experience working in some of the UK's most wonderful hospitality businesses (from 5 star Oxford hotels to premium country Inns). He's not only very qualified, but leads a small team understanding just what's needed to successfully welcome those enviable repeat guests.

As an active family with kids and dogs, we understand the very little things that guests are looking for and need when they are booking a break.

Is the high chair easy to clean? Can the dogs be secured easily overnight? Does it have a dishwasher for all our stuff? Is the garden secure enough for both the dogs and kids? Will our baby screaming at 3am likely upset your neighbours? ...all the things families and pet owners might be asking.

It's the sometimes small things that can make all the difference for guest satisfaction and create those repeat bookings. James and the team's experience has taught them exactly what family and pet centric guests are likely to need and we'll work hard to maximise your property's potential.

We started FBH because all these skills make for a wonderful host, and so James set out to share these with property owners who either don't have the time or desire to look after guests themselves - but they have the property to make it possible - we make it profitable.