Question 1

What is holiday let management?

Accepted Answer

Holiday let management means we handle everything involved in running your short-term rental — from listing creation and guest communication to cleaning coordination and owner reporting. You hand over the keys and we do the rest.

Question 2

How much does holiday let management cost?

Accepted Answer

Our commission is 16% of the booking value (after Airbnb's fee). There are no hidden charges — onboarding, professional photos, copywriting, and your personalised guest guide are all included free of charge.

Question 3

What areas do you cover?

Accepted Answer

We manage holiday lets across Dorset, the New Forest, and Salisbury. If you're unsure whether we cover your area, get in touch and we'll let you know.

Question 4

How long does it take to get my property listed?

Accepted Answer

Our typical onboarding process takes 3–5 weeks from first enquiry to first booking. This includes paperwork, photography, copywriting, risk assessments, and listing setup. We can move faster if needed.

Question 5

Do I need to sign a long-term contract?

Accepted Answer

Our minimum contract length is 6 months. After that, we work on a rolling basis. We believe in earning your trust through results, not locking you in.

Question 6

Can I still use my property while it's managed by you?

Accepted Answer

Absolutely. We work around your personal use. Just let us know your preferred dates and we'll block them out in the calendar.

Question 7

What is an Airbnb co-host?

Accepted Answer

An Airbnb co-host is someone who helps manage your Airbnb listing on your behalf. We handle guest communication, pricing, reviews, and day-to-day operations — while you remain the property owner and stay in control.

Question 8

Do you only list on Airbnb?

Accepted Answer

Airbnb is our primary platform, but we also have access to 30+ booking channels through our channel manager. We'll recommend the best mix for your property.

Question 9

How do you handle guest reviews?

Accepted Answer

We respond to every review promptly and professionally. Positive reviews build your reputation; any negative feedback is handled with care and used to improve the guest experience.

Question 10

What happens if a guest damages my property?

Accepted Answer

For Airbnb bookings, AirCover provides damage protection. For direct bookings, we use Stripe pre-authorised deposits and Safeguest ID verification to protect your property.

Question 11

How much can I earn from a holiday let?

Accepted Answer

Earnings vary depending on your property size, location, and the time of year. Peak rates in our area range from £120 to £600 per night. We'll give you a realistic income estimate during your free consultation.

Question 12

How do you set the nightly rate for my property?

Accepted Answer

We carry out regular market checks and use smart pricing strategies to keep your rates competitive without racing to the bottom. We always respect your minimum rate preferences.

Question 13

Are there any upfront costs?

Accepted Answer

No. Onboarding is completely free, including professional photography, copywriting, signage, and your personalised guest guide. We only earn when you earn.

Question 14

Do you offer direct booking websites for property owners?

Accepted Answer

Yes! We design and build bespoke direct booking websites for holiday let owners. This reduces your reliance on Airbnb and saves on commission long-term. Prices start from £900 for the build, with an optional monthly hosting and maintenance fee of around £25.

Question 15

Why do I need a direct booking website?

Accepted Answer

A direct booking website means guests can book with you without going through Airbnb, saving you both money on platform fees. It also gives you a professional online presence and helps with Google search visibility.

Question 16

How do I get started with Full Bed Hosts?

Accepted Answer

Simply get in touch via our contact page or give us a call. We'll arrange a free, no-obligation consultation to discuss your property, your goals, and how we can help.

Question 17

What types of properties do you manage?

Accepted Answer

We focus on good quality, mid-to-large properties in attractive locations. We look for properties with unique features and strong earning potential. We'll always be honest with you if we don't think a property is the right fit.

Question 18

What makes Full Bed Hosts different from other holiday let management companies?

Accepted Answer

We're a small, local, family-run business with over 25 years of hospitality experience. We manage a boutique portfolio — meaning your property gets real attention, not just a slot in a large database. We're fully insured, ICO registered, FSB members, and genuinely passionate about what we do.

Frequently Asked Questions

Holiday Let Management

Airbnb Management & Co-Hosting

Pricing & Earnings

Direct Booking Websites

Getting Started

Still Have Questions?